Pre-service planning and risk assessment: Before serving a protection order, gather as much information as possible about the respondent, including their criminal history, any known weapons, previous behavior, and the location where the order will be served.
Team approach and clear communication: Whenever possible, serve protection orders with at least two officers. Having backup provides additional safety and support in case the situation escalates. Maintain clear and constant communication with your partner and dispatch. Inform them of your location, estimated time of completion, and any changes in the situation.
Non-confrontational approach: Approach the respondent in a calm and professional manner. Use clear and respectful communication to explain the purpose of your visit and the contents of the protection order.
Document service: Accurately document the service of the protection order, including the date, time, location, and any relevant observations or interactions. This documentation can be critical for future legal proceedings.
Situational awareness: Stay alert and aware of your surroundings at all times. Be mindful of entrances, exits, and any potential hazards or cover in the environment. Continuously assess the behavior and body language of the respondent for signs of agitation or aggression. Be prepared to de-escalate if necessary and have a plan in case the situation becomes unsafe.
Exit strategy: Have a clear and quick exit strategy in place. Know how to leave the scene swiftly if the situation deteriorates.
Training and support: Regular training on serving protection orders safely, de-escalation techniques, and self-defense can enhance officer readiness. Additionally, access to peer support and counseling can be beneficial for dealing with stressful encounters. Contact your department head or Washington State Criminal Justice Training Commission (CJTC) for more resources.